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Who Buys Source

Profiling adults 18+ whose residences have been treated for pests (rodents, insects, termites, etc.) by a professional exterminator in the last year:

GfK MRI, 2010

Of those adults 18+ who have had their residences treated for pests by a professional exterminator in the past year, 54.0% were women and 46.0% were men.

GfK MRI, 2010

Adults 18+ who have used a professional exterminator to treat their home for pests in the last year, by income level: $100,000+, 36.9%; $75-99,999, 17.0%; $60-74,999, 11.2%; $50-59,999, 7.1%; $40-49,999, 6.6%; $30-39,999, 6.8%; $20-29,999, 6.3%; under $20,000, 8.1%.

GfK MRI, 2010

The two distinct markets for pest control services are residential, and commercial/industrial. Larger companies serve both markets, but smaller companies generally focus on residential customers.

Hoover's, 2010

Adults 18+ who have had a household treatment for pests by a professional exterminator in the previous year, by age group: 18-24, 8.5%; 25-34, 14.4%; 35-44, 19.5%; 45-54, 20.2%; 55-64, 18.2%; 65+, 19.2%.

GfK MRI, 2010

Adults 18+ who have used a professional exterminator to treat their homes for pests in the past year, by region: Northeast, 13.1%; Midwest, 12.2%; South, 55.4%; West, 19.3%.

GfK MRI, 2010

Adults 18+ who have had their residences treated for pests by a professional exterminator in the past year, by race: White, 80.7%; Black, 9.5%; Other, 9.8%; Hispanic origin, 11.5%.

GfK MRI, 2010

Adults 18+ who have used a professional exterminator to treat their homes for pests in the previous year, by marital status: Single, 18.4%; married, 65.4%; separated/widowed/divorced, 16.2%.

GfK MRI, 2010

When They Buy Source

Although it varies by region and climate, revenue for Terminix International usually spikes in the warmer months and in the early spring, which typically signifies the beginning of termite swarm season. 

Hoover's, 2010

A survey of pest control professionals, conducted by Pest Control Technology magazine, asked the respondents what is the primary treatment schedule for their company's general insect control services: Annual, 7%; quarterly, 39%; monthly, 38%; other, 16%.

Pest Control Technology, 2010

April is National Pest Management Month.

National Pest Management Association, 2010



What They Buy Source

According to a survey of pest control professionals, conducted by Pest Control Technology magazine, 65% said the primary termite control treatment they would be utilizing in 2010 would be liquid non-repellent products, with baits (15%) emerging as the next choice.

Pest Control Technology, 2010

A 2009 survey of pest control companies asked the firms to identify the segment of their business that had represented the largest growth market in the previous year: Ant control, 31%; termite control, 18%; perimeter pest control, 15%; bed bug control, 7%; Integrated Pest Management (IPM), 7%; rodent control, 5%; flea control, 4%; lawn care, 3%; wildlife management/vertebrate pests, 1%; mosquito control, 1%; other, 8%.

Pest Control Technology, 2009

A 2009 survey of pest control professionals, conducted by Pest Control Technology magazine, asked the participants which one pest is proving to be the hardest to control: Ants, 40%; bed bugs, 26%; fleas, 16%; cockroaches, 9%; rodents, 3%; birds, 1.5%; stored product pests, 1.5%; other, 3%.

Pest Control Technology, 2009

Where They Buy Source

Terminix (a subsidiary of ServiceMaster), with a network of more than 500 service centers and over than 1.9 million residential and commercial customers, ranks as the largest pest and termite company in the world. The second largest pest and termite control service is Orkin (a subsidiary of Rollins), with over 400 branch offices throughout the U.S. serving more than 1.6 million homes and businesses.

Hoover's, 2010

The largest pest control services in North America, based on 2008 revenues (totals in millions): 1. Terminix International (Memphis, TN), $1,097.3; 2. Orkin (Atlanta, GA), $1,026.6; 3. Ecolab (St. Paul, MN), $333.0; 4. Ehrlich/Rentokil (Reading, PA), $220.0; 5. Clark Pest Control of Stockton (Lodi, CA), $106.8; 6. Arrow Exterminators (Atlanta, GA), $100.0; 7. Cook's Pest Control (Decatur, AL), $98.5; 8. Terminix Service (Columbia, SC), $96.5; 9. Western Exterminator Company (Anaheim, CA), $93.7; 10. Truly Nolen of America (Tucson, AZ), $89.3; 11. The Steritech Group (Charlotte, NC), $84.2; 12. Massey Services (Orlando, FL), $77.5; 13. Middleton Lawn & Pest Control (Orlando, FL), $57.7; 14. (tie) Antimite Termite & Pest Control/SOS Exterminating (Chino Hills, CA) and Abell Pest Control (Ontario, CA), $45.0 each.

Pest Control Technology, 2009

Of the largest pest control chains in North America, percentage of residential business (as opposed to commercial customers) for each company in 2008: 1. Terminix International, 78%; 2. Orkin, 60%; 3. Ecolab, 0%; 4. Ehrlich/Rentokil, 40%; 5. Clark Pest Control of Stockton, 80%; 6. Arrow Exterminators, 83%; 7. Cook's Pest Control, 65%; 8. Terminix Service, 80%; 9. Western Exterminator Company, 51%; 10. Truly Nolen of America, 80%; 11. The Steritech Group, 0%; 12. Massey Services, 89%; 13. Middleton Lawn & Pest Control, 83%; 14. Antimite Termite & Pest Control/SOS Exterminating, 90%; Abell Pest Control, 20%.

Pest Control Technology, 2009

Business Trends Source

The U.S. pest control services industry includes about 12,000 establishments (single-location companies and branches of multi-location firms), with annual revenues of approximatey $9 billion.

Hoover's, 2010

Based on research by the National Pest Management Association, termites account for as much as $5 billion in treatment costs and damages in the U.S. each year.

National Pest Management Association, 2010

The pest control business is very fragmented; the 50 largest firms generate less than 50% of industry revenue.

Hoover's, 2010