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Who Buys Source

During 2010, 26.8 million people ages 15 and older moved to a different residence, including 11.0% of both American males and females.

U.S. Census Bureau, 2011

Percentage of the following U.S. age groups who moved to new residences during 2010: 18-24, 21.1%; 25-34, 20.6%; 35-44, 11.0%; 45-54, 7.6%; 55-64, 5.0%; 65+, 3.1%.

U.S. Census Bureau, 2011

Percentage of the following ethnic groups (age 15 and over) who moved to different locations in 2010: White (non-Hispanic), 10.2%; Black (non-Hispanic), 14.1%; Hispanic (of any race), 13.3%; Asian, 13.4%.

U.S. Census Bureau, 2011

Percentage of the following individuals who moved to a new residence in 2010, according to marital status: Married (spouse present), 7.3%; single (never married), 16.2%; divorced, 12.7%; separated, 20.4%; widowed, 5.2%.

U.S. Census Bureau, 2011

Profiling adults 18+ who used a professional moving van company in the past year:

GfK MRI, 2011

Of those adults 18+ who used a professional moving van company in the the previous year, 51.5% were women and 48.5% were men.

GfK MRI, 2011

Adults 18+ who used a professional moving van company in the last year, by age range: 18-24, 14.3%; 25-34, 29.8%; 35-44, 22.6%; 45-54, 16.7%; 55-64, 10.6%; 65+, 6.0%.

GfK MRI, 2011

Adults 18+ who used a professional moving van company in the past year, by income bracket: $100,000+, 36.1%; $75-99,999, 17.3%; $60-74,999, 11.3%; $50-59,999, 6.7%; $40-49,999, 6.9%; $30-39,999, 6.6%; $20-29,999, 7.0%; under $20,000, 8.1%.

GfK MRI, 2011

Adults 18+ who used a professional moving company in the last year, by race: White, 72.4%; Black, 11.9%; Other, 15.7%; Hispanic origin, 13.6%.

GfK MRI, 2011

Adults 18+ who used a professional moving van company in the last year, by region: Northeast, 14.6%; Midwest, 19.0%; South, 37.8%; West, 28.6%.

GfK MRI, 2011

Adults 18+ who used a professional moving company in the last year, by marital status: Single, 30.0%; married, 54.6%; separated/widowed/divorced, 15.4%.

GfK MRI, 2011

Share of household good shipments, by customer category: Individuals, 35%; corporate, 39%; military, 24%; other federal government, 2%.

American Moving and Storage Association, 2011

According to the 2011 Corporate Relocation Survey, published by Atlas Van Lines, the age range of companies' most frequently transferred employees: Less than 30 years, 6%; 30-35 years, 18%; 36-40 years, 37%; 41-45 years, 28%; more than 45 years, 11%.

Atlas Van Lines, 2011

According to the 2011 Atlas Van Lines Corporate Relocation Survey, who is responsible for the selection of the household goods carrier for an employee's relocation: The company that is transferring the employee, 40%; a relocation firm, 26%; the company and employee together, 18%; the employee, 13%; other, 4%.

Atlas Van Lines, 2011

Atlas Van Lines' 2011 Corporate Relocation Survey found that 45% of employee transfers in the previous year involved a trailing spouse that was a wife or female partner, while 18% involved an accompanying spouse who was a husband or male partner.
 

Atlas Van Lines, 2011

According to the 2011 Atlas Corporate Relocation Survey, 19% of the previous year's employee transferees were women.

Atlas Van Lines, 2011

More than 700,000 storage units nationwide are rented to military personnel (4% of all units). However, in communities adjacent to military bases, military occupancy can be from 20%-95% of all rented units.

Self Storage Association, 2011

When They Buy Source

The day after Memorial Day has been dubbed "Crazy Tuesday," and is traditionally the busiest day of the year for the self-storage industry.

PR Newswire, 2011

Summertime is the busiest time of the year for movers. In addition, the beginning and end of each month are traditionally busier than mid-month, regardless of the season.

American Moving and Storage Association, 2011

May is National Moving Month.

American Moving and Storage Association, 2011

Van lines usually advise potential customers to give from four to six weeks notice when scheduling a move.

Mayflower Transit, 2011

Why They Buy Source

In its annual survey of corporations who regularly relocate their employees, Atlas Van Lines asked the respondents to rate the most important attributes for selecting a moving company (more than one answer possible): Service, 81%; quality (on-time delivery, performance history, etc.), 76%; price, 73%; reputation, 52%; pre-existing relationship with carrier, 36%; claims processing, 33%; local agent(s), 25%; technology, 14%.

Atlas Van Lines, 2011

How They Buy Source

The average cost of an interstate household move is approximately $4,300, based on an average weight of 7,400 pounds and average distance of 1,225 miles, and including packing and other services that might be needed. The average cost of an intrastate move is around $2,300, based on an average weight of 7,400 pounds and a crew of four (driver plus 3 workers) at an approximate rate of $200 per hour.

American Moving and Storage Association, 2011

Local (intrastate) moves are generally based on a per-hour cost for the personnel and the number of vehicles that the mover provides (up to a certain distance, with longer distances based on the weight of the shipment and the mileage it is transported). The level of liability that the mover will cover in the event of loss or damage is generally less than would apply for an interstate move. Charges for interstate moves are based on the weight of the shipment and distance, and are usually subject to a higher level of liability by the mover in the event of a claim. Charges for international moves are based on a combination of the land changes between the residence and the ports, the ocean transportation between the ports, and any additional customs, portage, or handling charges that may apply in the various countries transited.

American Moving and Storage Association, 2011

What They Buy Source

Share of interstate moving shipments, by type: Household goods, 65%; computers, copiers and other electronic office equipment, 27%; exhibits and trade shows, 6%; office and institutional (mostly local moves), 2%.

American Moving and Storage Association, 2011

A 2011 study of individuals and families who ecently moved showed that, on average, during the first year of their new move, new owner households spend 52% more than non-movers on home decor and furnishings.

Epsilon, 2011

Where They Buy Source

Of the 26.8 million American residents ages 15+ who moved to a new location in the U.S. during 2010, 65.6% moved to another residence within the same county, while 17.1% moved to another county in the same state, 14.0% went to a new state and 3.3% moved abroad.

U.S. Census Bureau, 2011

According to United Van Lines' annual migration study, the states with the highest percentage of inbound moves (as opposed to those moving out of the state) in 2010 were the District of Columbia (64.3%), Oregon (59.5%); North Carolina (57.8%); Idaho (57.6%); South Carolina (56.0%), Florida (54.9%), Nevada (54.8%), Tennessee (54.3%), Colorado (54.1%) and Louisiana (53.9%).

United Van Lines, 2011

United Van Lines' annual migration study determined the states with the highest percentage of outbound moves in 2010 were New Jersey (62.5%), Michigan (62.0%), Missouri (60.1%), North Dakota (58.2%), Illinois (57.3%); Kansas (55.9%); New Hampshire (55.6%), Ohio (55.6%), Pennsylvania (55.4%) and Indiana (54.4%).

United Van Lines, 2011

United Van Lines, in its annual migration states report, tracked the activity of just under 150,000 interstate household goods shipments in determining the states with the greatest number of moves (both inbound and outbound) in 2010. Finishing first was California, with 30,608 total shipments, followed by Texas (23,802), Florida (19,388), Illinois (12,473), Virginia (12,106), New York (11,672), North Carolina (11,025), Georgia (10,355), Ohio (10,033), Pennsylvania (9,971), Washington (9,881) and Arizona (8,845).

United Van Lines, 2011

Based on total rented square footage in 2011 (totals  in millions of square feet), the largest chains of self-storage facilities (with number of locations in parentheses): 1. Public Storage Inc., 139.0 (2,233); 2. Extra Space Storage, 59.0 (821); 3. U-Haul International, 36.2 (1,110); 4. U-Store-It Trust, 29.1 (470); 5. Sovran Self-Storage, 24.7 (377); 6. OB Cos.-Simply Selft Storage, 9.5 (129); 7. Derrel's Mini Storage, 9.4 (52); 8. StorageMart, 8.3 (135); 9. Platinum Storage Group, 7.4 (106); 10. Dahn Corporation, 6.4 (98).

Inside Self-Storage, 2011

The distribution of U.S. self-storage facilities: Urban, 32%; Suburban, 52%; Rural, 16%.

Self Storage Association, 2011

Based on research by the Self Storage Association, storage properties generally attract tenants within a 5-7 mile radius. Rural locations may have a 10-15 mile customer base.

Self Storage Association, 2010

Business Trends Source

The moving and storage industry typically generates more than $16.5 billion in revenue annually. The following three areas generally account for more than 97% of revenue: Local or long-distance transportation service, 69.6%; warehousing and storage services, 20.2%; packing and packaging services, 7.5%. 

American Moving and Storage Association, 2011

Gross revenues for primary self-storage facilities in the U.S. totaled approximately $22.0 billion in 2010.

Self Storage Association, 2011

At year-end 2010, there were approximately 46,500 "primary" self-storage facilities in the U.S. The average size of a "primary" self-storage facility is around 46,200 square feet.

Self Storage Association, 2011

According to the American Moving and Storage Association, the moving and storage industry is composed of mostly small businesses (47.8% of companies employ fewer than 5 people; only 8.5% of companies have 100 or more employees).

American Moving and Storage Association, 2011

According to Atlas Van Lines' 2009 survey of corporate relocation policies, 45% of the respondents said their companies outsource the transportation of household goods during a move.

Atlas Van Lines, 2011

The number of new self-storage facilities added in 2010 dropped to fewer than 250 (compared to 1,200 in 2008 and 1,674 in 2006), continuing a downward trend in new construction over the last four years.

Self Storage Association, 2011

Misc Source

According to a 2011 survey by Mayflower, although 75% of Americans recommend getting more than one estimate when selecting a moving company, only 48% of those who used a moving company actually got more than one. The survey also showed that only 14% of consumers would recommend choosing a mover based on the lowest price, when in actuality, 21% of those who hired movers did so based on lowest-price considerations. 

Qtopia Media, 2011

Fifty-nine percent of the corporations responding to Atlas Van Lines' 2011 Corporate Relocation study indicated that at least one employee had declined a job-related transfer in the previous year.

Atlas Van Lines, 2011