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Who Buys Source

Profiling adults 18+ who shopped any traditional-type department store (Sears, J.C. Penney, Macy's, Nordstrom, Foley's, Dillard's, Kohl's, etc.) from 1-5 times in the past 30 days:

GfK MRI, 2010

Of those adults 18+ who shopped a traditional-type department store from 1-5 times in the past 30 days, 60.6% were women and 39.4% were men.

GfK MRI, 2010

Adults 18+ who shopped a traditional-type department store from 1-5 times in the past 30 days, by age level: 18-24, 10.3%; 25-34, 16.5%; 35-44, 19.6%; 45-54, 20.4%; 55-64, 16.3%; 65+, 16.9%.

GfK MRI, 2010

Adults 18+ who shopped a traditional-type department store from 1-5 times in the last 30 days, by income bracket: $100,000+, 31.1%; $75-99,999, 16.1%; $60-74,999, 12.0%; $50-59,999, 9.0%; $40-49,999, 8.2%; $30-39,999, 8.6%; $20-29,999, 7.2%; under $20,000, 7.8%.

GfK MRI, 2010

Adults 18+ who shopped a traditional-type department store from 1-5 times in the last 30 days, by race: White, 77.9%; Black, 9.1%; Other, 13.0%; Hispanic origin, 12.9%.

GfK MRI, 2010

Adults 18+ who shopped a traditional-type department shoe store from 1-5 times in the last 30 days, by region: Northeast, 20.0%; Midwest, 23.5%; South, 34.3%; West, 22.2%.

GfK MRI, 2010

Adults 18+ who shopped a traditional-type department store from 1-5 times in the past 30 days, by marital status: Single, 21.5%; married, 61.6%; separated/widowed/divorced, 16.9%.

GfK MRI, 2010

When They Buy Source

Monthly sales of conventional department stores, based on a 3-year average (2008-2010): January, 6.3%; February, 7.0%; March, 7.6%; April, 7.8%; May, 8.2%; June, 7.5%; July, 7.2%; August, 7.8%; September, 7.2%; October, 7.8%; November, 10.2%; December, 15.4%.

U.S. Department of Commerce, 2011


How They Buy Source

Based on a 2010 survey by Harris Interactive, 49% of consumers indicated that they thought mid-tier department stores had been offering more sales, coupons, promotions and other discounts to attract shoppers, when compared to the previous year. Thirty-five percent of consumers had the same perception of top-tier department stores.

Harris Interactive, 2010

What They Buy Source

It is apparel, primarily women's apparel, that makes or breaks most department stores' bottom line, and it here where private and exclusive brands have increased share of sales from 8% to 41% over the past five years, according to The NPD Group.

 

STORES, 2010

According to a 2010 study by Consumer Reports, three department store chains earned outstanding scores for merchandise quality: Dillard's (men's, women's and children's clothing; personal-care items; home decor; and kitchenware); Macy's (home decor and personal-care items); and Sears (hardware).

Retail Merchandiser, 2010

Where They Buy Source

Macy's, which also includes Bloomingdale's, is the largest traditional department store chain. Macy's generated 2010 revenues of $24.864 billion, up 6.1% for the year. The chain operated 852 stores in 2010.

National Retail Federation, 2011

Sears ranks as the second largest conventional department store chain in America, with 2010 revenues of $22.937 billion, 3.1% lower than the prior year. Sears operated 842 stores in 2010.

National Retail Federation, 2011

Kohl's is the third largest conventional department store chain in the U.S., with 2010 sales of $18.391 billion, 7.1% higher than the previous year. The company's store count stood at 1,083 in 2010.

National Retail Federation, 2011

The fourth largest conventional department store chain is J.C. Penney, with 2010 sales of $17.659 billion, an increase of 1.1% from the prior year. J.C. Penney operated 1,099 stores in 2010.

National Retail Federation, 2011

The fifth largest conventional department store chain is Nordstrom, with 2010 sales of $9.624 billion, up 11.9% from 2009. Nordstrom operated 204 stores in 2010.

National Retail Federation, 2011

The 6-10 largest conventional department store chains in the U.S., with 2010 sales (totals in billions), and change from 2009 in parentheses: Dillard's, $6.020 (+2.2%); Neiman Marcus Group, $3.723 (+2.2%); Belk, $3.513 (+4.9%); Bon-Ton Stores, $2.980 (+0.7%); Saks, $2.790 (+5.9%).

National Retail Federation, 2011

According to a July 2011 survey by BIGresearch, the five favorite retailers for sales of women's apparel were: 1. Wal-Mart; 2. Kohl's; 3. J.C. Penney; 4. Macy's; 5. Target.

BIGresearch, 2011

According to a July 2011 survey by BIGresearch, retailers shopped most often for men's apparel: 1. Wal-Mart; 2. Kohl's; 3. J.C. Penney; 4. Macy's; 5. Target. 

BIGresearch, 2011

Business Trends Source

Overall sales of conventional department stores totaled $65.356 billion in 2010, up from $64,362 billion in 2009, but down from 2008's total of $72.802 billion.

U.S. Department of Commerce, 2011

Discount department stores (Wal-Mart, Kmart, Target, etc.) saw their share of overall department store business drop slightly to 65.4% in 2010, compared to 34.6% for conventional/national chain department stores. Discount stores held a 66.3% share of the business in 2009 and 64.1% share in 2008.
 

U.S. Department of Commerce, 2011

The U.S. department store industry includes approximately 3,500 stores. The industry is highly concentrated, with the top 50 companies controlling nearly 95% of the market.

Hoover's, 2011