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Who Buys Source

Profiling adults 18+ who visited a drug store from 1-5 times in the previous month:

GfK MRI, 2011

Of those adults 18+ who visited a drug store from 1-5 times in the past month, 54.2% were women and 45.8% were men.

GfK MRI, 2011

Adults 18+ who shopped at a drug store from 1-5 times in the past month, by age level: 18-24, 11.2%; 25-34, 17.9%; 35-44, 19.1%; 45-54, 20.8%; 55-64, 15.3%; 65+, 15.7%.

GfK MRI, 2011

Adults 18+ who visited a drug store from 1-5 times in the past month, by income bracket: $100,000+, 27.8%; $75-99,999, 14.9%; $60-74,999, 10.8%; $50-59,999, 8.3%; $40-49,999, 8.8%; $30-39,999, 9.1%; $20-29,999, 8.8%; under $20,000, 11.5%.

GfK MRI, 2011

Adults 18+ who visited a drug store from 1-5 times in the past month, by race: White, 76.0%; Black, 10.7%; Other, 13.3%; Hispanic origin, 13.3%.

GfK MRI, 2011

Adults 18+ who shopped at a drug store from 1-5 times in the past month, by region: Northeast, 19.6%; Midwest, 21.4%; South, 37.2%; West, 21.8%.

GfK MRI, 2011

Adults 18+ who visited a drug store from 1-5 times in the past month, by marital status: Single, 24.4%; married, 57.4%; separated/widowed/divorced, 18.2%.

GfK MRI, 2011

Share of prescriptions written for pain medication during the 12-month period ending May 2011, by age bracket: 0-6 years, 1.0%; 7-17 years, 1.9%; 18-24 years, 3.7%; 25-39 years, 16.8%; 40-55 years, 35.1%; 56-65 years, 19.8%; 66+ years, 21.7%.

Drug Store News, 2011

When They Buy Source

Monthly sales of drug stores and pharmacies (3-year average, 2008-2010): January, 8.2%; February, 7.9%; March, 8.5%; April, 8.3%; May, 8.3%; June, 8.2%; July, 8.2%; August, 8.2%; September, 8.2%; October, 8.5%; November, 8.2%; December, 9.3%.

U.S. Department of Commerce, 2011

Why They Buy Source

Based on a 2011 survey by BIGresearch, primary reason for shopping a particular store for prescription drugs (more than one answer possible): Convenience, 57.6%; price, 40.5%; insurance coverage, 30.3%; ability to phone in prescriptions, 27.6%; retailer trustworthiness, 19.8%.

BIGresearch, 2011

According to a 2011 study by J.D. Power and Associates, the five factors that contribute the most to customer satisfaction with brick and mortar pharmacies are: Prescription ordering and pickup process; the store itself; cost competitiveness; non-pharmacist staff; and the actual pharmacist.

J.D. Power and Associates, 2011

Based on a 2011 survey by BIGresearch, the primary reasons that consumers switched prescription outlets in the past year: 1. High prices; 2. Inconvenient location; 3. Poor customer service; 4. Lack of a $4 generic drug program; 5. Non-acceptance of insurance.

BIGresearch, 2011

Based on a 2011 survey by Consumer Reports, almost 50% of the respondents cited the ability to get in and out quickly with their medicine as an important consideration when choosing a pharmacy.

Drug Store News, 2011

How They Buy Source

Share of dispensed prescriptions in 2010, by payment type: Commercial third party, 62.9%; Medicare Part D, 21.8%; Medicaid, 8.4%; Cash, 6.9%.

IMS Health, 2011

The average prescription co-payment declined from $10.93 in 2009 to $10.73 in 2010.

IMS Health, 2011

What They Buy Source

According to 2010 sales, the leading therapy categories for prescriptions dispensed through U.S. pharmacies (totals in billions): 1. Oncologics, $22.3; 2. Respiratory Agents, $19.3; 3. Lipid Regulators, $18.8; 4. Antidiabetes, $16.9; 5. Antipsychotics, $16.1; 6. Anti-Ulcerants, $11.9; 7. Antidepressants, $11.6; 8. Autoimmune Diseases, $10.6; 9. HIV Antivirals, $9.2; 10. Angiotensin II, $8.7.

IMS Health, 2011

For 2010, the 10 best-selling prescription drugs in the U.S. (totals in billions): 1. Lipitor, $7.2; 2. Nexium, $6.3; 3. Plavix, $6.1; 4. Advair Diskus, $4.7; 5. Abilify, $4.6; 6. Seroquel, $4.4; 7. Singulair, $4.1; 8. Crestor, $3.8; 9. Actos, $3.5; 10. Epogen, $3.3.

IMS Health, 2011

Percentage of overall revenues attributed to prescription sales for the top three drug chains in 2010: Walgreens, 65.9%; CVS, 68.0%; Rite Aid, 67.8%. 

Drug Store News, 2011

The market share of prescription drugs attributed to generics increased to 78% in 2010, up from 72% in 2008 and 63% in 2006.

IMS Health, 2011

Of those adults who received flu shots during the 2010-2011 influenza season, 18.4% got them at retail settings that included drug stores and supermarkets. This percentage was up from 7.0% who received them at these locations during the 2006-2007 flu season, according to the Centers for Disease Control and Prevention.

Drug Store News, 2011

Where They Buy Source

Top 10 North American drug chains, according to 2010 sales (totals in billions): 1. Walgreens, $67.42; 2. CVS, $57.35; 3. Rite Aid, $25.21; 4. Shoppers Drug Mart, $10.77; 5. Katz Group, $8.91; 6. Health Mart, $6.99; 7. Jean Coutu Group, $3.78; 8. London Drugs, $2.26; 9. Medicine Shoppe, $2.10; 10. Uniprix, $1.88

 

Chain Drug Review, 2011

Leading pharmaceutical companies, based on prescription sales in the U.S. (totals in billions) for 2010: 1. Pfizer, $26.2; 2. Merck & Co., $18.8; 3. Astrazeneca Corp., $18.3; 4. Novartis, $15.7; 5. Lilly, $14.3; 6. Roche, $13.8; 7. Teva, $13.7; 8. GlaxoSmithKline, $13.6; 9. Johnson & Johnson, $12.9; 10. Amgen, $12.7.

IMS Health, 2011

Share of number of prescriptions dispensed in 2010, by retail pharmacy channel: Traditional chain drug stores, 54.4%; independent pharmacies, 18.7%; food stores, 12.3%; long-term care facilities, 8.0%; mail order, 6.6%.

IMS Health, 2011

According to a 2011 survey by BIGresearch, where consumers prefer to have their prescriptions filled: 1. Walgreens; 2. CVS; 3. Wal-Mart; 4. Rite Aid; 5. Target.

BIGresearch, 2011

Based on a 2011 survey by BIGresearch, where consumers shop most often for health & beauty care products: 1. Wal-Mart; 2. CVS; 3. Walgreens; 4. Target; 5. Rite-Aid.

BIGresearch, 2011

According to the J.D. Power and Associates 2011 U.S. National Pharmacy Study, among chain drug store pharmacies, ranking above the industry average score of 808 in overall customer satisfaction were Good Neighbor Pharmacy (851), Health Mart (851), The Medicine Shoppe (831) and Walgreens (810).

J.D. Power and Associates, 2011

Business Trends Source

Sales of drug stores and pharmacies increased to $222.3 billion in 2010, a 2.3% gain over 2009 revenues of $217.4 billion. Sales in 2008 totaled $211.0 billion.

U.S. Department of Commerce, 2011

The number of prescriptions filled in 2010 totaled 3.99 billion, a 1.2% increase from 2009. On a per capita basis, retail prescription volume has been fairly steady since 2006, increasing from 12.7 in 2006 to 12.9 in 2010..

IMS Health, 2011

U.S. consumers spent a total of $307 billion on medicines in 2010, up from $247 billion in 2005 and $172 billion in 2001.

IMS Health, 2011

The top three drug chains -- Walgreens, CVS and Rite Aid -- account for approximately 38% of industry revenue.

Chain Drug Review, 2011

The number of retail clinics has grown noticeably in the past few years, with drug stores accounting for more than 80% of the 1,300-plus in operation today. MinuteClinic, in partnership with CVS, had 537 locations as of October 2011, while TakeCare, partnered with Walgreens, had 355 clinics.  

Retail Wire, 2011

Drug companies spent a total of $10.181 billion promoting their products in 2010, a decrease of 7.0% from the prior year. Of the 2010 total, 60% was spent on professional promotional efforts (medical journal advertising, sales rep literature), while the remaining 40% was devoted to direct-to-consumer ads.

IMS Health, 2011