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Who Buys Source

Profiling adults 18+ who visited a general/family practitioner in the last year:

GfK MRI, 2013

Of those adults 18+ who went to a general/family practitioner in the last year, 54.7% were women and 45.3% were men.

GfK MRI, 2013

Adults 18+ who saw a general/family practitioner in the past year, by age group: 18-24, 8.2%; 25-34, 13.7%; 35-44, 16.1%; 45-54, 20.2%; 55-64, 19.5%; 65+, 22.3%.

GfK MRI, 2013

Adults 18+ who visited a general/family practitioner in the last year, by income bracket: $100,000+, 27.4%; $75-99,999, 14.8%; $60-74,999, 11.0%; $50-59,999, 8.4%; $40-49,999, 8.5%; $30-39,999, 8.8%; $20-29,999, 9.1%; under $20,000, 12.0%.

GfK MRI, 2013

Adults 18+ who went to a general/family practitioner in the previous year, by race/ethnic group: White, 82.0%; Black, 8.3%; Other, 9.7%; Hispanic origin, 10.9%.

GfK MRI, 2013

Adults 18+ who saw a general/family practitioner in the past year, by region: Northeast, 19.1%; Midwest, 23.3%; South, 36.3%; West, 21.3%.

GfK MRI, 2013

Adults 18+ who visited a general/family practitioner in the last year, by marital status: Single, 20.0%; married, 59.1%; separated/widowed/divorced, 20.9%.

GfK MRI, 2013

Share of physicians' office visits in 2010, by age of patients: Under 15 years, 16.5%; 15-24 years, 8.1%; 25-44 years, 20.4%; 45-64 years, 29.4%; 65+ years, 25.7%.

National Center for Health Statistics, 2012

Female patients accounted for 58.2% of visits to office-based physicians in 2010, while male patients were credited with the other 41.8%.

National Center for Health Statistics, 2012

Of the total number of physicians' office visits in 2010 (most current year available), 14.5% were made by new patients and 85.5% were made by existing patients.

National Center for Health Statistics, 2012

Share of visits to physicians' offices in 2010, by region: Northeast, 19.5%; Midwest, 21.6%; South, 38.0%; West, 20.9%. 

National Center for Health Statistics, 2012

A 2011 survey by Deloitte Development showed that younger generations report greater use of retail clinics than older consumers: 25% of Gen Y and 22% Gen X visited a retail clinic in the previous year, compared to 15% of Baby Boomers and 12% of Seniors.

Deloitte Development, 2011

Based on a 2011 survey conducted by Deloitte Development, 19% of the respondents said they had gone to a retail walk-in clinic in the last year, up from 15% in 2010 and 13% in 2009. Thirty-seven percent of the 2011 respondents said they would use a retail clinic if it cost them less than visiting a doctor's office (up from 30% two years earlier), and 34% said they would use a retail clinic if it reduced their wait time considerably (up from 28% two years earlier).

Deloitte Development, 2011

Younger adults, minorities and families with children are more likely to use a retail clinic. People who use these clinics are also less likely to have an established relationship with a primary care physician, compared to the rest of the U.S. population (39% vs. 80%). 

American Heart Association, 2011

When They Buy Source

Share of time spent with a physician during an office visit in 2010 (most current year available): 1.5 minutes, 1.9%; 6-10 minutes, 12.8%; 11-15 minutes, 36.8%; 16-30 minutes, 38.3%; 31-60 minutes, 8.9%; 61 minutes or more, 1.2%.

National Center for Health Statistics, 2012

Research by Deloitte Development determined that the flu season is typically the busiest time of the year for retail walk-in clinics.

Deloitte Development, 2010

Why They Buy Source

Share of physician office visits in 2010 (most current year available), by reason: New problem, 34.1%; chronic problem (routine), 28.8%; chronic problem (flare-up), 8.3%; pre- or post-surgery, 6.5%; preventive care, 20.6%; unknown, 1.7%. 

National Center for Health Statistics, 2012

Based on a survey by the Agency for Healthcare Research and Quality, the primary reasons for not having a doctor: Never get sick, 63%; high cost of care, 14%; recently moved, 7%; doctor/clinic unavailable, 4%; insurance related, 4%; don't trust/like doctors, 3%; other, 5%. 

USA Today, 2011

Based on a 2011 survey by Deloitte Development, what keeps consumers from having a primary care provider: Can't afford to pay for primary care services, 35%; don't need a primary care provider, 28%; do not have insurance that provides coverage for primary care services, 26%; has been difficult to find a primary care provider that will accept them as a new patient, 8%; prefer to seek care from a provider of alternative treatment approaches or natural therapies, 5%.

Deloitte Development, 2011

Among those consumers who switched doctors in 2011, the primary reasons why: Dissatisfied with care the doctor had provided, 38%; dissatisfied with service provided by staff, 22%; moved, 19%; changed insurance, 14%; needed a doctor with a different specialty, 9%; wanted a doctor who charges lower fees/prices, 9%; doctor no longer took their insurance/wanted a doctor covered by their insurance, 6%; wanted a practitioner who offers alternative treatment approaches or natural therapies, 4%.

Deloitte Development, 2011

A 2011 survey by Deloitte Development revealed that 25% of consumers had decided not to see a doctor/medical professional or get healthcare services in the past year when they were sick or injured because of costs, up from 20% in 2010 and 24% in 2009.

Deloitte Development, 2011

The most-requested categories of treatment at retail walk-in clinics: 1. Sore throat; 2. Common colds/cold symptoms; 3. Flu symptoms; 4. Cough; 5. Sinus infection; 6. Allergies; 7. Immunizations; 8. Blood pressure testing. 

Convenient Care Association, 2010

How They Buy Source

Sources of payment for visits to physicians' offices in 2010 (more than one source of payment could have been used): Private health insurance, 62.6%; Medicare, 24.6%; Medicaid/SCHIP, 14.1%; self-pay, 3.7%; worker's compensation, 1.3%; other, 2.5%; unknown, 3.1%; no charge, 0.6%.

National Center for Health Statistics, 2012

According to a 2011 survey by Deloitte Development, 28% of consumers said they had looked online for information about the quality of care provided by a primary care physician or medical specialist in the last year. The survey also showed that 19% of consumers had checked online for information about the costs of services provided by a primary care physician or medical specialist.

Deloitte Development, 2011

What They Buy Source

Types of providers typically seen during visits to a doctor's office in 2010 (most current year available): Physician, 97.3%; R.N. or L.P.N., 25.5%; physician assistant, 4.9%; nurse practitioner, 1.2%; mental health provider, 0.3%; other provider, 14.5%. 

National Center for Health Statistics, 2012

Where They Buy Source

According to a study by Accenture, the number of patient visits at retail clinics is projected to account for 10% of non-primary care outpatient visits by the end of 2015.

Accenture, 2013

Share of physicians' office-based practices in the U.S. in 2010 (most current year available), by office size: Solo, 31.5%; partnership, 11.5%; 3-5 physicians, 24.6%; 6-10 physicians, 17.9%; 11 or more physicians, 14.1%; N/A, 0.4%.
 

National Center for Health Statistics, 2012

Share of physician practices in 2010 (most current year available), by category of ownership: Single physician or physician group, 80.4%; other health care corporation, 8.8%; other hospital, 3.3%; HMO, 2.4%; community health center, 2.0%; medical or academic health center, 1.9%; other, 1.1%.

National Center for Health Statistics, 2012

Of the total number of office-based physicians in the U.S. in 2010 (most current year available), 88.5% were located in a metropolitan statistical area, while the remaining 11.5% were based in non-metropolitan locales.

National Center for Health Statistics, 2012

MinuteClinic, with 453 locations at the start of 2011, and Take Care, with 357 outlets, are the two dominant players in the retail clinic business.

American Medical News, 2011

Based on research by Kalorama Information, 81% of retail clinics are located in drug stores. 

Chain Drug Review, 2011

States with the highest number of active physicians (per 10,000 civilian population) in 2008 (most current year available): District of Columbia, 74.9; Massachusetts, 43.6; Maryland, 40.2; New York, 37.8; Rhode Island, 37.0; Connecticut, 36.6; Vermont, 36.0; Pennsylvania, 33.1; New  Jersey, 32.9; Hawaii, 31.8; Maine, 31.1; Minnesota, 28.8. 

American Medical Association, 2010

Business Trends Source

According to Merritt Hawkins, a top doctor recruitment firm, demand for physicians remains strongest in primary care. For the 7th straight year, family practice and general internal medicine were Merritt Hawkins' two most requested physician search assignments.

Merritt Hawkins, 2013

Based on a study by Merchant Medicine, the number of retail clinics in the U.S. has grown to approximately 1,500 in 2013, up from about 600 in 2007.

Merchant Medicine, 2013

Based on research by medical recruitment firm Merritt Hawkins, a single physician generates an average of $1,448,458 a year in net revenue on behalf of his or her affiliated hospital.

Merritt Hawkins, 2013

Based on research by the Association of American Medical Colleges, the shortage of primary care physicians is expected to reach 29,800 by 2015.

Association of American Medical Colleges, 2013

In 2010 (most current year available), 1.009 billion visits were made to office-based physicians, compared to 956 million in 2008 and 902 million visits in 2006.

National Center for Health Statistics, 2012

According to the Convenient Care Association, nearly one-third of Americans live within about a 10-minute drive of a retail-based clinic.

Convenient Care Association, 2012

According to a 2011 survey by Deloitte Development, 76% of adults indicated they had visited a physician or other health professional in the past year for a routine checkup, up from 68% in 2010 and 73% in 2009. Routine checkups in 2011 were reported most commonly among Seniors (92%), and less commonly among Baby Boomers (78%), Gen X (69%) and Gen Y (69%) consumers.

Deloitte Development, 2011

A survey of U.S. adults conducted by Deloitte Development found that 15% of the respondents switched doctors in 2011, compared to 13% in 2010 and 16% in 2009.  

Deloitte Development, 2011

According to research by Kalorama Information, retail clinic revenues are projected to reach $733.4 million in 2011, an increase of 81% since 2005.

Marketwire, 2011

Within four years, the U.S. is projected to have 63,000 fewer doctors than it needs, according to the Association of American Medical Colleges. About half of that shortage will be in primary care. 

CNNMoney.com, 2011

Spending on physician and clinical services was estimated to have increased 5.0% in 2009 to a total of $527.6 billion.

Health Affairs, 2010

According to the American Medical Association, there were approximately 954,200 doctors of medicine in the U.S. in 2008 (most current year available), up from 813,800 in 2000 and 615,400 in 1990. Of the 2008 total, 784,200 were classified as "active doctors of medicine."

American Medical Association, 2010

Misc Source

A 2010 study by the American Medical Association found that more than 60% of doctors over the age of 55 have been sued at least once. Although most claims are either dropped or dismissed, the survey concluded that most physicians will be sued for malpractice at some point in their careers.

American Medical Association, 2010