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Radio Sales Today Search Results: Banks
Younger Generations Far More Open to Branchless and Alternative Banks
Younger bank customers are noticeably more likely than older customers to consider switching to a branchless bank, and to consider banking with major technology players if those companies offered banking services, according to findings of a recent survey by Accenture.

(Source: Accenture, 05/27/14) ...
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Customer Satisfaction with Banks at All-Time High
But Areas of Weakness Signal Competitive Vulnerability

Despite ongoing public scrutiny, customer satisfaction with banks is at a record high as banks improve experiences for their customers, reduce problems and create a better understanding of fees, according to latest U.S. Retail Banking Satisfaction Study from J.D. Power and Associates.

(Source: J.D. Power and Associates, 05/01/14)

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Consumers Increasing Their Use of Mobile Banking Services
A new report by the Federal Reserve Board of Governors shows that more and more consumers are using their mobile devices to access bank and card-account information.

By the end of last year, 33% of all mobile phone users and 51% of smartphone owners had used mobile banking in the previous 12 months, an increase of 28% from the prior year for all mobile phone users and 48% for those with a smartphone.

(Source: PYMNTS.com, 03/28/14) ...
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