Regulatory and compliance issues for the institutions are less of a concern over the past four years. Privacy breaches are a concern among only 1 in 5 consumers. Most social media users had no concerns with financial institutions using the medium.
Self-Directed Investors Seek Support, Financial Tools to Help with Decisions
Having the least expensive trading fees or the latest tools are no longer the key inducement for firms in attracting and retaining self-directed investors, who want a stronger relationship with their firm and more guidance from them, according to the recently-released J.D. Power 2014 U.S. Self-Directed Investor Satisfaction Study.
Despite ongoing public scrutiny, customer satisfaction with banks is at a record high as banks improve experiences for their customers, reduce problems and create a better understanding of fees, according to latest U.S. Retail Banking Satisfaction Study from J.D. Power and Associates.
New Baseball Season Means New Sales Opportunities
If your sales department is in need of bolstering the sales pipeline in search of advertising or sponsorship prospects for the new Major League Baseball season, look no further. The Media Audit has identified five major advertising categories every sales rep should pursue for 2014.
(Source: The Media Audit FYI, 03/28/14) ... Read More
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