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RAB Research Archive

Start all sales calls with a bang



Always start your sales calls in style. One study tried to figure out how to increase room service tips for waiters in hotels. Much to the researchers' surprise, all the waiters had to do was start with a positive comment. When hotel guests opened their door, waiters said "good morning" and gave a positive weather forecast for the day. Just that one simple, pleasant comment increased their tips by 27 percent!

How does this help you? Never start your sales calls or meetings by talking about bad weather, traffic, or being busy. Always begin with a positive comment or anecdote. Think great weather, fun weekend plans, or a favorite sports team winning a game. That kicks most sales calls off on the right foot.

Source: Sales author Max Altschuler





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