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RAB Research Archive

Satisfaction with property insurance claims surges, even as number of catastrophes reaches 10-year high



Overall customer satisfaction among homeowners filing property insurance claims has reached a new all-time high, according to the J.D. Power 2017 U.S. Property Claims Satisfaction Study. This surge in insurance customer satisfaction corresponds with a 10-year high in catastrophic events, which are typically associated with lower satisfaction scores.

Source: J.D. Power and Associates



View or Download: http://www.jdpower.com/press-releases/jd-power-2017-us-property-claims-satisfaction-study

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