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RAB Research Archive

Digital mortgages advancing, but borrowers still want more speed



Despite digital mortgage advances, borrowers think it still takes too long to get a loan, J.D. Power finds in its annual customer satisfaction ranking of originators. The most frequently used method for submitting a mortgage application for both refinances and purchases was online for the first time, according to the survey. 43 percent applied digitally, up from 28 percent a year ago.

Source: National Mortgage News



View or Download: https://www.nationalmortgagenews.com/news/digital-mortgages-advancing-but-borrowers-still-want-more-speed

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