RAB Research Archive

Shoppers shifting from apps, websites to voice assistants



Within three years, about 40 percent of consumers will use a voice assistant as an alternative to a mobile app or website, according to the results of the Capgemini Digital Transformation Institute Conversational Commerce Survey, which questioned more than 5,000 consumers in the U.S. U.K., France and Germany.

Source: RetailDive



View or Download: https://www.retaildive.com/news/shoppers-shifting-from-apps-websites-to-voice-assistants/514668/

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