RAB Research Archive

Voice commerce holds promise, yet shoppers are skeptical



Along with visual search, chatbots and augmented and virtual reality, voice commerce has been on retailers' radar as the next big thing. None of those emerging technologies — despite varying degrees of consumer adoption — has pulled ahead of the pack, though.

Source: eMarketer Retail



View or Download: https://retail.emarketer.com/article/voice-commerce-holds-promise-yet-shoppers-skeptical/5b104526ebd40003b84919e3?ecid=NL1001

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