Dealing with a team problem
As a sales manager, if you have a disruptive team member, create a clear action plan for improvement and then remove this person if the behavior doesn’t change.
Source: Sales trainer Koka Sexton
Getting rid of a top producer can be tough. But if this person wreaks havoc on the team environment, your decision will improve overall morale, which will eventually lead to increased sales.
Plus, this will show that you care more about creating a positive environment for the whole team as opposed to the revenue contributions of one person.