Shoppers would go local for same-day delivery

Though Amazon has raised customer service expectations in online retail, shoppers would order from local stores if they could provide same-day delivery, a survey from last-mile delivery specialist Onfleet finds. Of more than 1,000 U.S. adults polled, 76% said they would be more likely to order household items locally — instead of from Amazon — if they could get same-day delivery. What's more, 54% reported they would pay local stores for same-day delivery.