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RAB Research Archive

Auto insurance shopping and switch rates reach new highs as premiums surge, J.D. Power finds



The nation's auto insurers are locked in a vicious cycle of inflation, rising premiums and steadily increasing customer defection rates. The result, according to the J.D. Power 2023 U.S. Insurance Shopping StudySM, is a sharper focus on saving money as large numbers of auto insurance customers shop for new policies and switch to new carriers, largely based on price.

Source: J.D. Power



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