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RAB Research Archive

Customer satisfaction with homeowners insurance property claims declines to 7-year low amid record catastrophic events and slower-than-ever repair tim

According to the J.D. Power 2024 U.S. Property Claims Satisfaction Study,SM released recently, the increase of severe storms has led to a larger number of high-severity claims and notably longer time frames for all major steps of claims.

Source: J.D. Power

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