RAB Insights

RAB Research Archive

An easy way to secure testimonials



One of the most common comments you'll hear from clients when asking for testimonials is, "Well I'm really not much of a writer, so it's hard for me to put it into words."

The real power of testimonials comes from the fact that they're not polished...they're authentic and from the heart. A marketing professional I know quite well recently shared with me his secret about how he addresses this issue in his business: "I borrowed an idea from John Caples -- one of the great copywriters of the 20th century. When asking a client for a testimonial, he'd simply say 'Finish this sentence in 25 words or less: I really like (product/service/person) because...'

"This really works because it gets right to the point about the feelings people have for you, for what you do and for what you're selling."

Source: Colleen Francis, president and founder of Engage Selling Solutions