Radio Sales Today

RAB Sales Tips

Born-on Date

Several years ago, one of the big beer companies began a marketing campaign where they identified the "born-on date" of their beers. Not being a beer drinker, I have no idea if this resonated with beer drinkers other than knowing that it no longer exists in their marketing. Fresh food has an expiration date, or best when used by date. Many offers or discounts have expiration dates. With food, it’s about safety. With other products, it's about urgency.

Last month during our one-day Sales Essentials virtual training session about proposals, one participant shared that her key takeaway was the suggestion to put an expiration date on every proposal.

An expiration date on your proposal is a time-saver and stress reliever for you. How many times have you made a presentation to a client only to follow up for days, weeks or maybe months, and have them tell you that they still are thinking about it, or worse, they don’t respond? (I’m still waiting for Henry Inger from HIs to say yes to a proposal I gave him in 1991.) This causes you needless stress and agitation. Sure, we can assume because we are not getting a response that they aren't interested, but we don’t REALLY know.

Putting an expiration date on every proposal provides you the closure to move on gracefully. If your attempts to reconnect with the client are unsuccessful on the expiration date, you make a final call and leave a message like this: "I'm calling to follow up on the strategy we discussed last week. The expiration date of that proposal is at 5 p.m. today, so if I don't hear from you by then, I will know you are not interested, and I'll work on a different strategy. I appreciate your consideration and hope to do better next time."

We recommend that your proposal expire five business days from the date you present. Not only does this provide a sense of urgency. More importantly, it gives you closure and allows you the ability to move on stress-free.

Here’s how it might look on your proposal:

“The products, systems and services detailed on this proposal are available to (Client) through (date five business days) for an investment of $22,000 per month.”

Knowing for sure is a lot better than waiting forever, wouldn’t you agree?

Our next Sales Essentials class is on November 16. You can find all the details here. We hope you'll join us and other like-minded professionals working together to get better.

Jeff Schmidt is the SVP of Professional Development. You can reach him at You can also connect with him on Twitter and LinkedIn.

Source: Jeff Schmidt, RAB