Being there when needed
What's the number one demand your customers ask of you? According to a recent survey, it doesn't have anything to do with price, quality, features or benefits.
Nine out of 10 respondents who were asked what they wanted most from a salesperson listed "being there when needed" as their number one requirement.
What this translates into is this: You don't have to be the quickest, the cheapest or the smartest. If you're there when your customers need you, you'll get the business.
Source: John Tschohl, sales author
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