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The World Wide Web turned 36 on March 12, 2025.  In this relatively short period of time, "going online" has become an integral part of many Americans' daily lives – at work, at home, and at leisure.  We now have a generation of consumers who never know life without being online, and even older segments of the population have incorporated the Internet into their routines.

From the PC as geek "toy", desktops, laptops, mobile phones and tablets have evolved into essential tools.  Consumers routinely seek out audio and editorial content online.  Ever-faster connections have led to the rise of online as a primary vehicle for video entertainment – to the point where the computer and mobile devices are now referred to as "second" and "third screens" respectively.

  • Share of U.S. adults who say they use the internet almost constantly by age:
    • 18-29: 63%
    • 30-49: 54%
    • 50-64: 33%
    • 65+: 14%

(Source: Pew Research Center; 2026)

  • Percentage of U.S. adults who use different social media:
    • YouTube - 84%
    • Facebook - 71%
    • Instagram - 50%
    • TikTok - 37%
    • WhatsApp - 32%
    • Reddit - 26%
    • Snapchat - 25%
    • X (Twitter) - 21%
    • Threads - 8%
    • BlueSky - 4%
    • Truth Social - 3%

(Source: Pew Research Center, Americans’ Social Media Use 2025)

  • Preferred social media of U.S. adults, based on living area:
    • Urban - YouTube, 85%; Facebook, 71%; Instagram, 55%
    • Suburban - YouTube, 87%; Facebook, 71%; Instagram, 54%
    • Rural - YouTube, 79%; Facebook, 71%; Instagram, 37%

(Source: Pew Research Center, Americans’ Social Media Use 2025)

  • Percentage of U.S. adults who said they have purchased a product or service because of an ad they saw on social media, by generation:
    • Gen Z - 50%
    • Millennial - 38%
    • Gen X - 42%
    • Baby Boomer - 40%

(Source: YouGov Surveys, April 16, 2025 – May 13, 2025)

  • 58% of Americans are daily social media users.

(Source: YouGov Profiles, June 2025)

  • 21% of Gen Zers are daily social media users.

(Source: YouGov Profiles, June 2025)

  • Percentage of U.S. adults who say they ever use social media at the same time as consuming other media content, such as watching TV or listening to the radio or a podcast:
    • Gen Z - 72%
    • Millennials - 80%
    • Gen X - 70%
    • Baby boomers - 56%

(Source: YouGov Surveys, April 16, 2025 – May 13, 2025)

  • For sports highlights, these are the most used social media platforms:
    • YouTube - 87%
    • Facebook - 69%
    • Instagram - 62%
    • TikTok - 51%
    • X - 41%
    • Snapchat - 27%

(Source: Crowd React Media, The State Sports Media 2025)

  • 96% of U.S. adults say they have access to internet.

(Source: Pew Research Center, Internet, Broadband Fact Sheet 2025)

  • Percentage of U.S. adults who say they use the internet, by race and ethnicity:
    • White - 96%
    • Black - 94%
    • Hispanic - 97%
    • Asian - 99%

(Source: Pew Research Center, Internet, Broadband Fact Sheet 2025)

  • Individuals ages 65+ account for 10% of those that do not use the internet.

(Source: Pew Research Center, Internet, Broadband Fact Sheet 2025)

  • Percentage of U.S. adults who say they subscribe to home broadband, by age:
    • 18-29 - 71%
    • 30-49 - 87%
    • 50-64 - 79%
    • 65+ - 70%

(Source: Pew Research Center, Internet, Broadband Fact Sheet 2025)

  • Marketing leaders say social media drives:
    • Awareness, 64%
    • Customer acquisition, 60%
    • Customer loyalty, 58%
    • Revenue, 56%
    • Decision making, 54%

(Source: Sprout Social, The Impact of Social Media Marketing, 2025)

  • 67% of homeowners have usage of the internet.

(Source: 2025 MRI-Simmons Spring Doublebase)

  • Social media platforms that drive the most business impact:
    • Facebook - 70%
    • YouTube - 68%
    • TikTok - 64%

(Source: Sprout Social, The Impact of Social Media Marketing, 2025)

  • Percentage of U.S. adults who say they have a lot of/some trust in the information they see on social media, by age:
    • 18-29 - 50%
    • 30-49 - 41%
    • 50-64 - 33%
    • 65+ - 24%

(Source: Pew Research Center, survey in Sept. 8-14, 2025)

  • 53% of consumers say they often or sometimes get news from social media.
    • 46% rarely or never do so.

(Source: Pew Research Center, survey in Aug. 18-24, 2025)

  • 38% of U.S. adults say they regularly get news on Facebook, and 35% say the same about YouTube.

(Source: Pew Research Center, survey in Aug. 18-24, 2025)

  • 71% of sports audiences follow sports personalities on social media.

(Source: Crowd React Media, The State Sports Media 2025)

  • A total of 417 million cellular mobile connections were active in the United States of America in late 2025.

(Source: Data Reportal, Digital 2026: The United States of America, 2025)

  • In the U.S., there are 254 million social media identities, equating to 73% of the population.

(Source: Data Reportal, Digital 2026: The United States of America, 2025)

  • There were 324 million individuals using the internet in the United States at the end of 2025. Online penetration stood at 93.1%.

(Source: Data Reportal, Digital 2026: The United States of America, 2025)

  • Social media marketers’ greatest fears:
    • Audiences shifting their social media usage to private/closed networks - 52%
    • Company leadership not trusting my team to determine what content performs best on social media- 41%
    • Managing a brand crisis on social media - 39%
    • Burnout and creative fatigue - 33%
    • Getting replaced by AI/Getting laid off because my organization doesn’t understand the value of my role - 32%

(Source: Sprout Social Index, Edition XX, 2025)

  • 90% of consumers use social media to keep up with trends and cultural moments.

(Source: Sprout Social Index, Edition XX, 2025)

  • What consumers are most concerned about brands doing on social media:
    • Posting AI-generated content without disclosing it - 52%
    • Mishandling my personal data - 52%
    • Posting content around social/political issues that don't align with my own views - 30%
    • Staying active on platforms with poor content moderation policies - 26%
    • Partnering with influencers whose values don't align with my own - 25%

(Source: Sprout Social Q3 2025 Pulse Survey)

  • 43% of consumers say they’re more likely to buy from brands that speak out about causes or topics in the news.
    • This goes up to 63% for Gen Z and Black consumers, and 61% for Asian consumers.

(Source: Sprout Social Q3 2025 Pulse Survey)

  • Social media platforms used to post/comment about sports:
    • Facebook - 71%
    • Instagram - 52%
    • YouTube - 48%
    • X - 34%
    • TikTok - 32%
    • Snapchat - 21%
    • Reddit - 13%

    (Source: Crowd React Media, The State of Sports Media 2025)

  • Internet Service Providers used in Households:
    • Xfinity/Comcast – 21%
    • Spectrum – 20%
    • AT&T Internet – 13%
    • Verizon/Fios by Verizon – 9%
    • Cox – 4%
    • CenturyLink – 3%
    • Optimum – 3%
    • Frontier – 2%
    • America On-Line (AOL) – 1%
  • (Source: 2025 MRI-Simmons Spring Doublebase)

    Percentage of U.S. users of each social media platform who say they regularly get news there:

    • X (Twitter) - 57%
    • TikTok - 55%
    • Facebook - 53%
    • Instagram - 41%
    • YouTube - 41%
    • Reddit - 35%

    (Source: Pew Research Center survey of U.S. adults conducted Aug. 18-24, 2025)

    Percentage of U.S. adults who say they regularly get news from each social media site:

    • Men:
      • Facebook - 32%
      • Instagram - 18%
      • TikTok - 15%
      • X (Twitter) - 16%
      • YouTube - 41%
    • Women:
      • Facebook - 43%
      • Instagram - 23%
      • TikTok - 24%
      • X (Twitter) - 8%
      • YouTube - 29%
    • Ages 18-29:
      • Facebook - 41%
      • Instagram - 40%
      • TikTok - 43%
      • X (Twitter) - 21%
      • YouTube - 41%
    • 30-49:
      • Facebook - 55%
      • Instagram - 26%
      • TikTok - 25%
      • X (Twitter) - 12%
      • YouTube - 37%
    • 50-64:
      • Facebook - 36%
      • Instagram - 11%
      • TikTok - 10%
      • X (Twitter) - 11%
      • YouTube - 35%
    • 65+
      • Facebook - 27%
      • Instagram - 5%
      • TikTok - 3%
      • X (Twitter) - 5%
      • YouTube - 25%

    (Source: Pew Research Center survey in Aug. 18-24, 2025)

    Demographics of regular social media news consumers in the U.S.:

    • White:
      • X (Twitter) - 10%
      • Facebook - 34%
      • Instagram - 13%
      • TikTok - 14%
      • YouTube - 28%
    • Black:
      • X (Twitter) - 19%
      • Facebook - 41%
      • Instagram - 35%
      • TikTok - 30%
      • YouTube - 48%
    • Hispanic:
      • X (Twitter) - 12%
      • Facebook - 51%
      • Instagram - 35%
      • TikTok - 36%
      • YouTube - 51%
    • Asian:
      • X (Twitter) - 14%
      • Facebook - 35%
      • Instagram - 27%
      • TikTok - 17%
      • YouTube - 54%

    (Source: Pew Research Center survey of in Aug. 18-24, 2025)

    Adult ownership of cell phones has also soared:

    • As of 2025, 94% of U.S. adults have a smartphone.
      • 76% of households only have a cell phone and no landline.

    (Source: 2025 MRI-Simmons Spring Doublebase)

    Social media use plays a big part in American lives today

    • An estimated 248MM people 12+ are using social media in 2025

    (Source: The Infinite Dial 2025 - Edison Research/Audacy/Cumulus Media/SiriusXM Media)

    • Social media platforms that brands believe can deliver a positive ROI:
      • LinkedIn - 70%
      • Instagram - 68%
      • WhatsApp - 66%
      • Facebook - 62%
      • BeReal - 60%
      • YouTube - 52%
      • TikTok - 50%
      • Snapchat - 45%
      • Reddit - 43%
      • Pinterest - 36%
      • Twitter/X - 30%
      • Threads - 16%

    (Source: Hootsuite Social Trends 2024 Survey)

    • Social media platforms that organizations have a strong presence on:
      • Facebook - 91%
      • Instagram - 86%
      • LinkedIn - 80%
      • Twitter/X - 66%
      • YouTube - 62%
      • TikTok - 29%
      • Pinterest - 19%
      • Threads - 16%
      • Reddit - 14%
      • WhatsApp - 5%
      • Snapchat - 4%
      • BeReal - 1%

    (Source: Hootsuite Social Trends 2024 Survey)

    • Top social media platforms that have the most engagement for brands:
      • YouTube - 23%
      • Instagram - 23%
      • Facebook - 22%
      • TikTok - 13%
      • X/Twitter - 7%

    (Source: Hubspot Blog Research, Social Media Trends 2024 Report)

    • Percentage of 16-34 year olds who say the following are the main reasons for using social media:
      • Shareing/discussing opinions with others - 52%
      • Making new contacts - 51%
      • Supporting/connecting with good causes - 50%
      • Work-related networking/research - 49%
      • Watching live streams - 48%
      • Finding products to purchase - 47%
      • Reading news stories - 46%
      • keeping in touch with friends/family - 44%
      • Finding content - 43%
      • Filling spare time - 42%

    (Source: GWI USA Q4 2024)

    • Percentage of people who post comments/any kind of content on social media at least weekly, by generation:
      • Gen Z - 51%
      • Millennials - 49%
      • Gen X - 50%
      • Boomers - 51%
      • Greatest - 49%

    (Source: JacobsMedia Techsurvey 2025)

    • Percentage of those who made a purchase from an influencer recommendation, by generation:
      • Gen Z - 33%
      • Millennials - 34%
      • Gen X - 25%
      • Boomers - 16%
      • Greatest - 12%

    (Source: JacobsMedia Techsurvey 2025)

    • Main reasons for internet users to use social media as of 2024:
      • Keeping in touch with friends and family - 52%
      • Filling spare time - 39%
      • Reading news stories - 34%
      • Finding content - 30%
      • Seeing what's being talked about - 29%
      • Finding products to purchase - 27%
      • Finding inspiration for things to do and buy - 27%
      • Watching livestreams - 24%
      • Watching or following sports - 24%
      • Seeing content from your favorite brands - 22%

    (Source: dataportal.com, 2024)

    • Percentage of consumers, by generation, who agree that social media content is more relevant than traditional content (like TV shows or movies):
      • Gen Z – 56%
      • Millennials – 43%
      • Gen X – 26%
      • Boomers – 13%
      • Matures – 8%

    (Source: Digital media trends, 19th edition, March 2025)

    How long Americans spend on social media daily

    • None - 7%
    • < 30 mins - 15%
    • 30 mins - 1 hour - 22%
    • 3 - 4 hours - 15%
    • 5 - 6 hour - 9%
    • > 6 hours - 6%

    (Source: Attest, 2025 U.S. Media Consumption Report)

    As online populations continue to grow, and time spent with digital media, marketers are diverting more of their ad budgets to online, with digital advertising becoming the #1 media category. 

    • As of Q3 2024, retail e-commerce sales in the U.S. has accounted for over $300.1 billion

    (Source: US Census Bureau, Quarterly Retail E-commerce Sales in the United States, November 2024)

    Consumer formats consumers want brands to focus on in 2024:

    • Short-form videos (< 15 seconds) - 42%
    • Short-form videos (15 - 30 seconds) - 39%
    • Static images - 30%
    • Influencer content - 26%
    • Short-form videos (31 - 60 seconds) - 24%
    • Live video - 24%
    • GIFS/Memes - 20%
    • User-generated content - 15%
    • Long-term video (> 60 seconds) - 14%
    • Text-only content - 10%

    (Source: SproutSocial Inc., 2024 Content Benchmark Report)

    For additional information/insights on Digital (Internet/Mobile/Social Media)

    IAB  (Interactive Advertising Bureau)
    http://www.iab.net

    Borrell Associates, Inc.
    https://www.borrellassociates.com

    comScore, Inc.
    http://www.comscore.com

    eMarketer
    http://www.emarketer.com

    Nielsen
    http://www.nielsen.com

    Pew Research Internet Project
    http://www.pewinternet.org


    Can track consumer behavior and purchases
    Trackable:  Electronic measurement is very precise.  Advertisers can track which PC was "exposed," which clicked through an ad, and what else they were exposed to during an online session.  The internet is unique among all media in affording follow-through sales response.  Technology now allows specific ad messages to follow users from site to site
    Mimics TV:  Digital sellers are increasingly offering daypart, day-of-week, cost-per-click and GRP-based advertising models, beyond direct response tonnage buys of early days.  Additionally, TV-style commercial advertising units are increasingly available, extending exposure and awareness of creative.  CPM modules and Reach/Frequency data is extending into the marketplace
    Bigger screens on phones provide more ad space
    Speedier operating systems improve the ad environment
    Targeted:  Most Web sites are highly appealing to specific demographics, mindsets, consumer interests, etc.  Keyword buys can even more precisely target narrow, specific audiences. Site-based media buys can:
    • Offer ideal environment and timing to generate results
    • Frequently provide ad recall, impact/sales lift indicators not offered by other media
    • Often allow product category exclusivity in exchange for sponsorships
    • Offer synergistic point-of-sale and other promotional tie-ins
    Enables geo-targeting of consumers in the vicinity of a business
    Can drive consumers directly to a Web site
    Engagement:  Consumers are active participants in two-way interaction with both content and advertising online
    Users are already online, easily directed to an advertiser's website
    Flexible and Unique: An advertiser can put up a mass-appeal direct-response ad or a slick, produced video – and, unlike TV, online video ad lengths are flexible and not required to fit into commercial pods
    Video ads increasingly available as smartphone use increases
    Cost Efficient:  Inexpensive to buy compared to traditional electronic and print media
    Consumers are attuned to interacting with their mobile device, will do so with advertising delivered on them -- nothing is more personal and connected to modern consumers than their mobile devices
    Connectivity has become a lifestyle for the American consumer,  Increasing availability of quality information, entertainment, audio, and video content keep users coming back for more, expanding opportunities for online advertisers to connect with them at all hours of the day or night
    Messaging reaches the consumer immediately and can be delivered at the point of purchase

    Advertising is regarded as intrusive by consumers
    Fragmented Audience:  The numerous TV channels available and large number of radio stations available to consumers in any given market are miniscule compared to the number of sites available to online audiences
  • Heavy radio listeners drive more brand conversations that heavy users of other media, including social, TV, newspaper or radio.

      (Source: Engagement Labs TotalSocial, 2022-2023)

  • Buying Challenges:
    • Selling practices vary widely, including scheduling patterns, post-buy analysis
    • Budgeting:  Must determine whether online placement is an advertisement or a promotional budget item.
    • Cost:  CPMs are relatively high for ads that are intrusive or highly-targeted.
    • Special creative may be required to maximize impact
    Size of ads and length of messages is still limited by size of screen, bandwidth
    Accidental click-thru by the consumer will increase the cost of the ad to the marketer but don't expose the consumer to the message
    Exposure:  Consumer connection with content and placement varies widely from site to site
    Measurement and Accountability:  Research across the industry is still nascent and many sites and services employ unconventional and/or unreliable metrics to define audience and impact.  Additionally, while it's a given that online ads have the ability to motivate consumers, proving efficiency remains elusive.  Concern has grown across the industry in recent years regarding fraudulent measurement and reporting of consumer exposures to advertising
    Advertising Aversion:  Online ads such as pop-ups, banners are viewed by many consumers as too intrusive.  Blockers and other forms of avoidance are a problem for advertisers
    Fraud:  With measurement minimal or lacking altogether, the digital industry must confront controversy regarding criminal activity surrounding ads, and whether actual consumers or "bots" have actually accessed ads online
    Do Not Track Law:  It is illegal for advertisers, retailers, etc., to track consumers' movements across the Internet
    Privacy issues:  In addition to the legality of the practice, consumers are not receptive to online advertisers, retailers, etc., tracking them.  Many find ads following them across sites to be "creepy" or offensive, even "evil."
    As the adoption of traditional broadband service has slowed in recent years, a growing share of Americans now use smartphones as their primary means of online access at home. Today one-in-five American adults are "smartphone-only" internet users – meaning they own a smartphone, but do not have traditional home broadband service.

    Immediacy:  Advertising messages on both radio and the Internet reach consumers immediately.  Radio ads reach many listeners at a single time, while online ads present themselves when the user decides to log on to the ‘Net.  Exposure to advertising on both is complementary and will reach consumers at times when they might not have access to one medium or the other
    Increase Reach:  With a variety of formats in every market and national networks also delivering programming directed to specific demographic or interest groups, Radio allows advertisers to zero in on large numbers of consumers in the age demographics and socio-economic characteristics they need to reach to successfully market their products and services. While Web sites also deliver niche markets, many are small and users are not all on the site at the same time.  Radio supplements the somewhat narrower reach of most Web sites, resulting in effective exposure across platforms.
    Timing:  Radio spots air at certain specified times designated by the advertiser.  Digital advertising's timing is more random, reaching the consumer at whatever point they log on to devices.  Each has the capability to remind consumers of the other and reinforce messaging impact
    Cut through the clutter:  Radio has done an effective job of cutting down on commercial spot loads in recent years, whereas the burgeoning popularity of the Internet among marketers has created a cluttered environment online.  A campaign on radio will showcase the advertiser's message and can direct listeners to a site
    Build Trust:  Radio represents a trusted source for information and entertainment among consumers; many Americans continue to exercise caution in using the Internet and believing what they read or hear online.  Radio adds credibility to an Internet-radio campaign mix
    Enhance Recall:  When radio is combined with Internet advertising, it can increase brand recall and help drive awareness.
    • Radio drives web traffic to business websites after ad commercial exposure. In analyses of AnalyticOwl data, radio increased new visitor traffic:
      • 9% for jewelry retailers
      • 5% for auto service businesses
      • 2% for healthcare practitioners
      • 4% for lawn and garden retailers/services

      (Source: AnalyticOwl category analyses 2022-2023)

    • Heavy radio listeners drive more brand conversations that heavy users of other media, including social, TV, newspaper or radio.

    (Source: Engagement Labs TotalSocial, 2022-2023)

    • 63% of U.S. adults trust radio as a news source, more than newspapers (60%), network (61%) or cable news (56%) and even social media (45%).

    (Source: Morning Consult, 2024)

    • 48% of consumers prefer to learn about new products and services from audio ads versus a display ad.

    (Source: Veritonic, Audio Ad Study, 2024)

    • 45% of consumers prefer to learn about new products and services from audio ads versus social media.

    (Source: Veritonic, Audio Ad Study, 2024)

    • 35% of consumers prefer to learn about new products and services from audio ads versus a video ad.

    (Source: Veritonic, Audio Ad Study, 2024)

    • 40% of consumers are more likely to buy items from an audio ad than a social media ad.

    (Source: Veritonic, Audio Ad Study, 2024)

    • 38% of consumers are more likely to buy items from an audio ad than a display ad.

    (Source: Veritonic, Audio Ad Study, 2024)

    • 55% of radio listeners are more likely to click on a social media link promoting a product or service if they have first heard it advertised on the radio.

    (Source: iHeartMedia/Critical Mass Insights, March 2025)

    • 72% of consumers are more likely to notice social media adsafter hearing about a product on the radio.

    (Source: iHeartMedia/Critical Mass Insights, March 2025)

    • Seven in 10 consumers are more likely to read a social media ad after a on-air radio mention.

    (Source: iHeartMedia/Critical Mass Insights, March 2025)





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