RAB Research Archive

Shoppers would go local for same-day delivery



Though Amazon has raised customer service expectations in online retail, shoppers would order from local stores if they could provide same-day delivery, a survey from last-mile delivery specialist Onfleet finds. Of more than 1,000 U.S. adults polled, 76% said they would be more likely to order household items locally — instead of from Amazon — if they could get same-day delivery. What's more, 54% reported they would pay local stores for same-day delivery.

Source: Supermarket News



View or Download: https://www.supermarketnews.com/online-retail/shoppers-would-go-local-same-day-delivery

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