Handling an NTR objectionOften when a regional manager or district or territory manager throws out an objection on the phone, she/he is just trying to get you to say enough so that she/he can reply, "We don't do those types of programs." Instead, when asked for the type of program you are considering, focus on the client and their brand: "All of our programs are designed to generate incremental sales. Brandeis C. Hall, RAB VP/Professional Development Share |