The Major Problem Hindering Cannabis Retail: Budtender Turnover

High turnover among cannabis retail staff—especially budtenders—is emerging as a major industry challenge, cutting into customer experience and consistency as dispensaries struggle to retain and train frontline team members.

This workforce instability signals a need for solutions around training, retention incentives, supported onboarding, and customer service excellence, making it valuable for HR service providers, training platforms, payroll/benefits firms, and cannabis tech partners that can help operators stabilize operations and improve retention.