New Research Shows Opticians Are Vital to Patients’ Contact Lens Experiences

Opticians play a critical role in the contact lens experience, with high levels of patient trust (around 80%+), strong reliance on their guidance for education and care and clear opportunities to improve through increased follow-up and additional training.

As patient expectations for hands-on guidance and ongoing support exceed current levels of engagement, the contact lens experience is increasingly shaped by how effectively front-line professionals deliver education, confidence, and follow-through.