Jekyll and Hyde
“I wonder who is going to show up today?” As a sales manager, that question should never come from the mouths of your salespeople.
Source: Sales coach Krista Moore
Don’t make the mistake of being unpredictable in how you react, respond or behave. Your management system and style should support and lead, not confuse. Be deliberate and consistent in what you say and how you say it.
Be aware of the impact and influence your actions and words are having on others. Your “shadow” as a leader remains long after you are gone.